Support
For questions, bug reports, or product feedback about Hottoly, please contact us through the channels below.
Support
Email
support@mysterylog.com
Support Hours
Weekdays 10:00-18:00 (JST)
Typical Response Time
Within 2 business days
Website
hottoly.com
Self-help Links
Helpful details to include
- Device type (iPhone / Android)
- OS version
- App version
- Issue details and reproduction steps
FAQ
How do I delete my account?
Go to Settings in the app and select "Delete Account".
How do I join a family group?
Enter the invite code shared with you via "Join Group" in the app.
How do I cancel my subscription?
Manage your subscription through the App Store or Google Play settings.